Every Conversation Matters

What happens to your 2:45 AM inquiries ?

Most hotels lose them. Fluno doesn't.

  • Built for your size
  • Win back up to 55%
  • Free, cancel anytime

The 2:45 AM Moment

When a guest messages at 2:45 AM, Fluno replies in two seconds with your real rates — no missed booking, no OTA fee.

Without Fluno

Hotel Heritage online

Hi! 2 rooms for 18–20 April?

Delivered — front desk asleep

Hello? Are you there?

Still no reply · 2 hours on

Anyone? It's been 4 hours…

Guest gives up — books on an OTA

With Fluno

Hotel Heritage online

Hi! 2 rooms for 18–20 April?

Choose your room

Deluxe please

Confirm your booking

Fri 18 Apr 2026 → Sun 20 Apr 2026 2 nights
Room
Deluxe
Guests
2
Rooms
2

Yes, book it!

Booking confirmed Hotel Heritage
Confirmation code FLU-2418
Apr 18Apr 20 · 2 Deluxe · 2 guests · ₹27,600
How the system works

Watch Fluno do a booking.

A real guest, a real conversation — see Fluno turn one WhatsApp message into a confirmed stay.

Riya Mehta online · Hotel Fluno
Live
Riya

Hi, we're a family of 4 — me, my husband, and our 2 kids (6 & 9). Looking at Goa for our summer break, Jun 26 to Jul 1. Sea-view room, please.

11:42
Perfect — let's lock your dates
CHECK-IN
Fri, 26 Jun 2026
CHECK-OUT
Wed, 1 Jul 2026
June 2026
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11:42
Riya

Yes, those dates work for us.

11:42
How many guests?
4
people
11:43
Riya

Right — 2 adults plus the kids (6 and 9). Connecting beds if possible.

11:43
Sea-view options for your family
11:43
Riya

Family Sea Room sounds perfect.

11:43
Fluno

Recap: Riya | Check-in Jun 26 | Check-out Jul 1 | 4 guest(s) | 1 Family Sea room(s). Does that look right?

11:43
Riya

Yes, that's exactly right

11:44
Available
Great news! Availability confirmed for Jun 26 – Jul 1
Check-in
Jun 26
5 nights
Check-out
Jul 1
Room
1 Family Sea
Guests
4 guest(s)
₹9,800/night
× 5 nights
Total₹49,000
11:44
Riya

Looks great — book it for us.

11:44
Booked
You're all set — see you at Hotel Fluno
Confirmation code FLU-9821
Check-in
Jun 26
stay
Check-out
Jul 1
Guests
4 guest(s)
Room
1 Family Sea
Total
₹49,000
11:44
What Fluno is doing right now
  1. Read
    parses the guest's WhatsApp
  2. Understand
    pulls out details
  3. Decide
    asks what's next
  4. Quote
    live availability
  5. Confirm
    reads it back
  6. Book
    creates & notifies

⏳ Waiting for the next call…

How Fluno compares

Your alternatives, side by side.

A 40-room hotel has four options today. Only one answers in seconds, in any language, and books direct.

The problem Front desk Call center AI chatbot ★ Best choice Fluno
01 Hours Day shift only24/724/7 24/7
02 Languages Depends on staffScriptedLimited Native English + Hinglish
03 Monthly cost ₹35K–45K₹30K–60K₹30–100 Free to start
04 Quotes from Your ratesYour ratesNothing Your rates
05 Books direct (no OTA) YesYesNo Yes
06 Setup Hire + train2–4 weeks1 day 3–5 days
Fluno★ Best
Hours 24/7
Languages Native English + Hinglish
Monthly cost Free to start
Quotes from Your rates
Books direct (no OTA) Yes
Setup 3–5 days
Front deskAlternative
Hours Day shift only
Languages Depends on staff
Monthly cost ₹35K–45K
Quotes from Your rates
Books direct (no OTA) Yes
Setup Hire + train
Call centerAlternative
Hours 24/7
Languages Scripted
Monthly cost ₹30K–60K
Quotes from Your rates
Books direct (no OTA) Yes
Setup 2–4 weeks
AI chatbotAlternative
Hours 24/7
Languages Limited
Monthly cost ₹30–100
Quotes from Nothing
Books direct (no OTA) No
Setup 1 day

Cost figures are industry estimates. Setup time and quoting are Fluno specs — we update this table when our numbers change.

Revenue diagnostic

Calculate what 2:45 AM is costing you.

Find out exactly how much you're losing — in minutes.

Your Estimated Monthly Leak

₹0 /month

Recovery Potential with Fluno

₹0 /month

Plans & pricing

Simple, transparent pricing.

Pilot

₹0 forever

Start today — no call, no card. Up to 100 conversations/month.

  • WhatsApp + Web channels
  • English + Hinglish
  • 100 conversations / month
  • Limited support
  • Client dashboard
Start the pilot →

Self-serve · live in minutes

FAQ

Questions, answered honestly.

What about WhatsApp?

We handle the WhatsApp setup on your behalf. Your Fluno account manager will guide you through the verification steps required by Meta.

How do I know Fluno won't hallucinate rates?

Fluno only quotes rates that exist in your connected PMS or your approved hotel configuration. It will never guess or invent a price — if live availability is unavailable, it escalates to your front desk team immediately.

Can I test it before going live?

Yes. Every Fluno account includes a sandbox environment where you can run test conversations, simulate bookings, and review transcripts — all without touching your live guest channels.

Is my guest data safe?

All guest data is encrypted in transit and at rest. Fluno is compliant with applicable data protection regulations and never shares guest information with third parties outside your property's configured integrations.

How do I turn Fluno off?

You can pause or disable Fluno at any time from the Property settings in your dashboard. Calls and messages will fall back to your existing front desk line immediately — no downtime or configuration required.

The team

Founders' Profile

Prashant Agrawal
Prashant Agrawal

Co-founder · Technical Lead

Education

IIT Kharagpur alumnus

Builds

The machine — AI infrastructure and system design

Paras Khushalani
Paras Khushalani

Co-founder · Business & Strategy

Education

ISB Hyderabad alumnus

Builds

The momentum — industry partnerships and financial strategy